You will receive a confirmation email once your item has been released to the USPS. For US orders, shipments typically arrive within 2-4 days after being dropped off at the post office. International orders are shipped via the USPS, then transferred to your country’s Postal Service. US Customs will likely hold up your package for a few days making the actual shipping time extend from 7-18 days from the time they are dropped off with the USPS.
Rivet is not responsible for delayed or lost shipments due to an incorrect address which was provided when placing your order. Please verify your address which is provided via Paypal by thoroughly reviewing your Paypal receipt. If you have inadvertently used an old address or incorrectly entered a number, etc. please contact us immediately. We will make every effort to assist you where possible.We are not responsible for delays in shipping caused due to weather or mechanical error.
Rivet is not able to offer refunds for incorrect addresses, or delayed packages.